This Privacy Policy describes how fatcowskin.co.uk (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@fatcowskin.com or by mail using the details provided below:
Top Dog Now LTD 12 Constance Street, Greater London, London E16 2DQ, United Kingdom
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We refer to any information about an identifiable individual as “Personal Information”.
Purpose: To load the Site accurately and perform analytics to optimize our services.
Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our processor, Shopify.
Data Collected: Web browser version, IP address, time zone, cookie information, viewed products, search terms, and Site interaction data.
Purpose: To fulfill our contract with you (processing payments, shipping, invoices), communicate with you, screen for fraud, and provide marketing (where consented to).
Source: Collected directly from you.
Disclosure: Shared with our processor, Shopify, and relevant delivery partners.
Data Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose: To provide dedicated support and resolve queries.
Source: Collected directly from you via email or contact forms.
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your information to comply with applicable laws, respond to lawful requests (subpoenas/warrants), or protect our rights.
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
Google Analytics: We use Google to understand how customers use the Site. Opt-out here.
Marketing Partners: We share information about your use of the Site and your purchases with advertising partners (like Meta or Google) to show you relevant ads on other platforms.
You can opt out of targeted advertising via:
If you are a resident of the United Kingdom or the European Economic Area (EEA), we process your personal information under the following lawful bases pursuant to the UK GDPR and EU GDPR:
Your explicit consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
Our legitimate interests (such as preventing fraud or improving the Site), provided these do not override your fundamental rights.
You have the right to:
Access: Request a copy of the Personal Information we hold.
Correction: Ask us to update or correct inaccurate data.
Erasure: Ask us to delete your data in certain circumstances.
Portability: Request that we transfer your data to another service.
Object: Object to processing based on "legitimate interests" or for direct marketing.
To exercise these rights, please contact us via the email above. Your data will be processed initially in Ireland and then transferred outside of the UK/Europe (including to the US and Canada) using approved safeguards like Standard Contractual Clauses.
When you place an order, we will retain your Personal Information for our records for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or tax reporting requirements (typically 6 years for UK tax purposes).
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [For example: https://ico.org.uk/make-a-complaint/]
